Privacy Policy

1. Introduction

MK Mark Trading collects and protects your data when you use our Customer Mobile App.

2. What We Collect

• Name, phone number, and email
• Appointment and complaint details
• Login / OTP verification data

3. How We Use It

• To manage appointments and complaints
• To send in-app notifications
• To improve app performance

4. Data Sharing

We do not sell your data. It is only shared with internal staff and trusted service providers (hosting, SMS) as needed.

5. Security & Retention

• Encrypted connections and restricted access
• OTP-based login for verification
• Data kept for service history; inactive accounts may be removed

6. Your Rights

• Access, correct, or delete your account data anytime

7. App Permissions

We only request internet access and notifications. No camera or location access without your consent.

8. Contact Us

Email: aduan.phmm@gmail.com
Phone: +6(011)-5907 3549